Thank you for your visit to our website and your interest in our products. The protection of your personal data is important to us, so you can feel safe and secure while visiting these internet pages. According to the EU General Data Protection Regulation (GDPR), we must explain to you the purpose of collecting, storing and sharing your personal data. The following text also explains what rights you have in connection with data privacy.
Name and address of the person responsible for processing your data according to the EU General Data Protection Regulation (GDPR):
Lister Damm 13
30163 Hannover, Germany
Tel: +49 511 717054
Fax: +49 511 717083
Collection, processing and utilisation of personal data
Personal data is only collected and stored if you have supplied it of your own accord, for example by email or by filling out a form when you order a product in our shop. The data that we collect is clearly visible on the respective form. Mushroom spawn is a sensitive living product and should not spend too much time with the transport company when we ship it. We need your phone number so that we can easily get in contact in case we need to discuss or adjust the shipping date, e.g. due to unusual weather conditions or other shipment delays. In addition, we give your phone number to the shipment company in case there is a problem in finding your delivery address. We give your email address to the shipment company so you can be informed about the shipment status (Track & Trace).
We use the data that you have provided exclusively for the purpose of fulfilling and processing your order, preparing an invoice and answering any questions you may have. The data-processing follows legal requirements. After completely processing your order the data is deleted after the mandatory storage periods defined in tax and commercial legislation.
Sharing your data for the purpose of fulfilling the agreement with you
Your personal data, such as delivery address and contact information, is passed on to the company assigned to shipping the products you have ordered. In such cases, we will only supply the minimum amount of personal information which is required for that purpose.
Depending on which payment method you choose during ordering, we pass on details of the payment to the respective payment service provider such as Paypal. This is necessary for them to effect the payment.
In some cases, the payment service providers may also collect personal data themselves if you have an account with them. This is the case if you need to log on to the payment service provider during ordering using your login name and password. In such cases, you are subject to the data protection arrangements of the respective payment service provider.
Storing your personal data
We protect our website and other systems through technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons.
We would like to point out that the transfer of any data on the internet (e.g. during communication by e-mail) may have security gaps. It is not possible to protect such data completely against access by third parties.
Unless you want to place an order, you can visit this website without giving any personal information.
Storage of access data in server logfiles
Our web hosting provider stores access data such as the name of the file you have requested, the date and the time and the name of the provider in so-called server logfiles. This data is solely used to monitor that the web server operates without errors and to improve our product range but this data does not allow us to identify you by name.
Social media plugins
We do not use any social media plugins such as Facebook and our company does not have an Facebook account.
Web analysis software
We do not use any web analysis software such as Google Analytics or Google Adwords Conversion Tracking. We have an advert with Google Adwords and we have an entry in Google Business. Accordingly, Google prepares anonymous access statistics for us, but this data does not allow us to identify you by name.
Right to information and getting in contact with us
You have a right to be provided with information free of charge relating to your stored data and, where applicable, the right to correct, block or delete this data. For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data, and revocation of the consent you granted for a particular usage of your data, please contact us directly using the contact address at the top of this page and/or in our imprint.
The processing of your data is carried out in accordance with legal requirements. You have a right to complain to the regulatory authority for data protection if you are of the opinion that processing of your personal data was not done in accordance with legal requirements. The regulatory authority can provide you with more details about your rights. The web address of the relevant regulatory authority is: www.lfd.niedersachsen.de
The legal basis for processing your data is Article 9 Paragraph 2 lit. h) EUDATAP in conjunction with Paragraph 22 Section 1 No. 1 lit. b) of the Federal Data Protection Act.
You are welcome to get in contact with us if you have any questions.